byJELLY Wellness
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Consultation / Online Consultation

Consultation / Online Consultation

A full assessment — history, pulse and tongue — with a plan for what treatment would actually help.

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What it is

If you are not sure what you need, start here. A consultation is a proper sit-down: what is going on, how long for, what you have already tried, plus the standard TCM pulse and tongue readings.

You leave with a straight answer about whether TCM is a sensible fit for your situation, which treatments would suit, and roughly how many sessions to expect. If I think you should see a doctor or physiotherapist first, I will say so — that is part of the job.

Online consultation

Can't do a home visit? You can book an online consultation on WhatsApp. Send a photo of your face, a photo of your tongue and your symptoms. A pulse check needs an in-person visit.

What happens in a session

  1. Your health history, sleep, digestion, stress and medicines.
  2. Pulse and tongue diagnosis.
  3. A plain-language explanation and a suggested plan.

What people traditionally come for

  • First-time patients who are not sure where to start
  • Long-standing complaints that have not responded to one approach
  • General health and constitution review

Good to know

These are concerns people traditionally seek this treatment for — not a promise of a particular result. Whether it suits your situation is something Jelly will discuss with you at the consultation. If she thinks you should see a doctor first, she will tell you.

  • Tell me about any medicines you take, especially blood thinners, hormones or fertility drugs.
  • Pregnant or breastfeeding? Mention it when you book; some techniques are adjusted or avoided.
  • Eat something light 1–2 hours before, and wear loose clothing.

Read the full safety page →

Where Jelly visits

Homes across Kuala Lumpur and Selangor. The travel fee depends on your postcode and time, and many areas are free. Check your area and travel fee →

Frequently asked questions

Do you really come to my house?
Yes. I bring a portable treatment table, sterile single-use needles, cups and everything else the session needs. All you have to provide is a room with enough space to lie down and a plug point if we are using anything heated.
What do I need to prepare before the visit?
Very little. Clear a space roughly the size of a single bed, wear loose clothing, and eat something light beforehand — treatment on a completely empty stomach can leave you light-headed. If you have recent medical reports or a list of your medication, have them nearby.
How long does a session take?
Budget an hour to an hour and a half for a first visit, which includes a full consultation. Follow-up sessions are usually shorter. The exact length depends on the treatment — each treatment page lists its own timing.
Does acupuncture hurt?
Acupuncture needles are far finer than injection needles — most people describe a brief dull ache or a heavy sensation at the point rather than a sharp pain, and many feel nothing at all going in. Tell me at any point if something is uncomfortable and I will adjust it.
Is it safe? What about hygiene at home?
Needles are sterile, single-use and disposed of in a proper sharps container that leaves with me. Cups and tools are cleaned and disinfected between patients. Nothing is reused between people, ever.

Thinking about consultation / online consultation?

Message Jelly with what is going on and where you are. You will get a straight answer about whether TCM would help — and no push to book if it would not.

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