What to expect at a home visit
We bring the treatment to you, so you don't have to sit in traffic or a waiting room. Here is exactly what happens, from your first message to the end of the visit.
Before the visit
- Message us on WhatsApp with your name, postcode, preferred time and what's bothering you.
- We confirm the date, time and travel fee. You pay the travel fee to secure the slot.
- Tell us if you're pregnant, breastfeeding, or taking any medicine, especially blood thinners, hormones or fertility drugs.
What to prepare at home
- A quiet space about the size of a single bed. We bring a portable treatment table if needed.
- A plug point nearby, if we're using anything heated.
- Loose, comfortable clothing, such as a T-shirt and shorts or loose pants.
- Eat something light 1–2 hours before. Treatment on an empty stomach can leave you light-headed.
- Any recent medical reports and a list of your medicines, if you have them.
During the visit
A first visit usually takes around 60 minutes. We start with a consultation: your health history, current medicines and symptoms, then a look at your tongue and pulse. We explain what we suggest and confirm the price before starting anything. You can say no to any part of it.
Only the area being treated needs to be uncovered, and we keep you covered with towels otherwise. A family member or friend is welcome to stay in the room.
After the visit
- Drink water and rest. Feeling a little tired or relaxed afterwards is common.
- Cupping and gua sha marks usually fade in 3 to 10 days.
- Avoid a cold shower or strong air-conditioning on the treated area for a few hours.
- We'll suggest whether and when to come back. There's no obligation to book a package.
Hygiene and privacy
- Needles are sterile, single-use and go into a sharps container that leaves with us.
- Cups and tools are cleaned and disinfected between clients.
- Your health notes are used only for your care and aren't shared without your consent, except where the law requires.
Questions
Can family members share one visit?
Yes. The travel fee is per visit, not per person, so everyone booked in the same visit shares it.
Can you treat an elderly parent at home?
Yes, that's a big part of why we do home visits. Tell us about their mobility, conditions and medicines when you book, so we can check what's suitable.
What if I need to reschedule?
Message us on WhatsApp as early as you can and we'll find another slot.
Still have a question?
Ask us on WhatsApp. There's no charge for a question and no need to book.